Frequently Asked Questions
View our most frequently asked questions below. Still have questions that you can't find below? Feel free to text us and we will point you in the right direction!
How can I apply for an apartment?
Our application process is online and entirely paperless making the process smooth and efficient for you. From our website, click Apply in the top menu bar or by choosing a floor plan, then unit, then clicking Apply Online.
What if I’m not ready to apply? What other options are there?
If you’re not ready to apply, click Email Us to send us your questions, or stop by to visit our community. Our pricing does change daily so we encourage you to apply as soon as possible to lock in the current rate.
What are the lease terms that are offered?
We offer lease terms from 4 to 12 months, with different pricing options for each term.
How long do I have to move-in to my apartment?
You may apply to move-in starting the date the unit is available. The unit can be moved in to within fourteen (14) days afterwards.
Does it cost anything to take a tour?
Absolutely not! There is no charge to view our apartments and community amenities.
What is included in the rent price?
The price shown on our website just includes your rent. All residents pay for electric and gas which is setup by you and placed in your name through Rocky Mt. Power and Dominion Energy. Water, sewer and trash is a flat fee of $45 for one bedrooms and $55 for two bedrooms. Pest control fee of $1 is billed on the 1st of the month in addition to rent.
Do I have to make an appointment, or do you accept walk-ins?
With our self-guided tour process, you do not need an appointment. Stop in any time during office hours and we'll create a tour path specific to what you want to see!
Can I get a price reduction if I sign a longer lease or pay for rent a year in advance?
We offer a variety of lease terms, and the prices vary based on the length of the lease. We do not offer a discount for paying a year in advance.
What is the renters’ insurance policy?
We require renter’s insurance with a liability protection minimum of $100,000 for the protection of our community. We also recommend you obtain personal renter’s insurance for the protection of your belongings. We do offer Resident Indemnity Management indemnification coverage for the dwelling. Click here for more information.
What fees will I need to pay if I have to break my lease?
We require a 60-day notice to vacate and there is a termination fee equal to 2 month's rent. Please review your specific lease for details on the termination policy.
How do I pay my rent online?
Visit your Resident Portal, and click Make a Payment.
What schools is Cottonwood Apartments zoned for?
Cottonwood Apartments is zoned for Twin Peaks Elementary, Bonneville Jr. High, and Cottonwood High School.
Do you have furnished apartments?
We do not offer furnished apartments but we do work with a 3rd party vendor that provides furnishing options: Cort Furniture Rental!
Do all of your apartments have the same finishes?
No, they do not. All of our apartment homes have carpet, vinyl wood plank flooring and laminate counter tops. Paint and cabinet style varies between standard and upgraded units.
Do all of your apartments include washer and dryer?
No, we do not include washers and dryers; however, all floor plans except the Aspen have full size washer and dryer connections.
How do I setup electricity?
Once you apply and receive approval, you will contact the local electric provider, Rocky Mountain Power.
What do you look for in the application?
We use third-party, independent screening service that views your credit, rental history, and employment history. They also complete a background check.
Who is the provider for internet and cable in this area?
Residents are encouraged to select their own provider for cable and internet.
What is your pet policy?
We welcome up to two furry friends, we do not have weight limit. There is a $250 pet fee per pet and $25 monthly pet rent per pet. Pets must be on a leash when outside on the property and are restricted from common areas, pool and amenity areas. No exotic pets. Restricted breeds: Any Malamute breeds, any Mastiff breeds, any Bull Terrier breeds, Akita, Husky, Bully Kutta, Chow Chow, Doberman Pinscher, German Shepherd Dog, Rottweiler, Pit Bull, wolf hybrids, hybrids mixed with any of the restricted breeds or any other breed with dominant traits geared towards aggression. Management reserves the right to restrict any breed according to their judgment. Each animal must have an application completed at PetScreening.com, inquire for more details.
What is the parking policy?
Residents have one pre-assigned carport stall. All uncovered parking spots are first come, first served.
How do I transfer to a new apartment?
To transfer to a new apartment, please contact the office to discuss transfer options. The transfer fee is $250.
Will I be allowed to sublet my apartment?
No, we do not allow sublets.
Do you have garages?
No, we do not. We do have covered parking available.
Do you have storage units available?
No, we do not.
How do I receive packages?
Packages are delivered to our office and available for pick up during business hours.
What are the hours for the amenities?
Residents have access to the pool and grilling area from 10:00 am - 10:00 pm. The clubhouse and co work space is available during office hours. The fitness center, clothes care center and dog park are open 24/7.
How accessible is the team at the local office?
Our staff is available during office hours to assist you seven days a week! You can also email us anytime, and we’ll respond during office hours. All of our communities offer 24-hour emergency maintenance, as well–simply call us and a member of our service team will come out for emergency maintenance requests.